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About BTC Thailand CRM

BTC Thailand provides an all-in-one operational CRM for the travel industry, helping travel companies manage their complete booking lifecycle. From customer inquiries and quotations to reservations, supplier coordination, and reporting, the platform improves operational efficiency while reducing manual work.

Challenges Faced by the Client

The client required a scalable B2B operational system capable of managing complex travel workflows across multiple departments. They needed a centralized platform to handle quotations, hotel inventory, supplier contracts, reservations, customer management, operational tracking, and reporting while ensuring seamless collaboration among travel consultants and back-office teams.

Our Solution

We developed a robust B2B Travel Operational CRM that automates and centralizes every stage of the travel booking process. The platform features quotation generation, reservation management, hotel and supplier integration, workflow automation, reporting dashboards, and role-based access control, allowing travel businesses to increase productivity and deliver exceptional service.

B2B CRM Development
Travel Operations Management
Quotation Management
Reservation Management
Hotel Contract Management
Flight Booking Management
Transfer Management
Attraction Management
Supplier Management
Customer Management
Agent Management
Workflow Automation
Reporting & Analytics
Role-Based Access Control
Admin Dashboard
API Integration
Responsive UI/UX
Performance Optimization

Powering Efficient Travel Operations

"The new operational CRM has transformed the way we manage our travel business. It has streamlined quotations, reservations, supplier coordination, and operational workflows into one centralized platform. The system is reliable, scalable, and has significantly improved our team's productivity and service quality."

BTC Thailand Team
Head of Operations

Let's collaborate

Aqualeaf Team will be your best Web application and Mobile Application services. You can hire expert programmers and decide if you want them on a full-time project, hourly or fixed-cost basis. You can manage them as your extended team and boost your business.